ENERGO-PRO warns of a telephone scam abusing the company's name

Energy / Bulgaria
3E news
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Reports of abuse of the name of ENERGO-PRO by means of fraud attempts of a new type have been received in the company. The scheme is as follows: a supposed representative of the electricity distribution company ERP Sever, part of the ENERGO-PRO group, calls the victim and tells her that there are unpaid electricity bills. This is followed by a threat that if he does not pay them promptly, the client's account will be closed. In this case, fraudsters take advantage of the fact that many people do not know their customer number, and give the victim another customer number that really has an outstanding balance. Thus, when the defrauded goes to the cash register of partners of the company to pay bills, in reality he covers the obligations of some debtor.

ENERGO-PRO draws attention to the fact that it never threatens its customers with closing an account in case of late payments. In order not to become a victim of such fraud, it is necessary for customers to check in advance and submit a correct customer number to the cashier and make sure that they are paying the bill in the name of the relevant holder and not another person. In case of suspicion of misuse of the company's name, reports can be made to the 24/7 telephone numbers 0700 161 61 / 0700 359 10 or directly to the law enforcement authorities.

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